Request a Refund or Return
Fill in the form below. We process refunds within 7–10 working days once approved.
Our Return Policy
- ✅ Returns accepted within 14 days of delivery
- 📦 Items must be unused and in original packaging
- 💳 Refunds processed in 7–10 working days
- 📸 Photos of the issue may be required
- 🚫 Used or opened items may not qualify
Refund Status
Once submitted, your request will show one of these statuses:
⏳ Pending Review 🔄 Processing ✅ Fully RefundedWe'll email you at each stage. Questions? Contact support, or use this link here: Refund policy - AdorUrPets. Want to share feedback instead? Leave a Review.